Rhonda Kraus, MSW

Rhonda is the Director of Client Services and Owner of Senior Benefit Advantage. In addition to having 30 years’ experience as an insurance agent, she also holds a Masters in Social Work (MSW, 2015). While completing her MSW at the University of Akron, Rhonda completed internships at the Area Agency on Aging and Southwest General Hospital with a focus in Geriatrics. She also spent time as a Certified Application Counselor in a Federally Qualified Health Center. These experiences provided her an in-depth appreciation for the unique and complex struggles of our seniors. She realized Seniors have a profound need for better healthcare advocacy and that much of their confusion is related to Health Insurance Issues. That realization inspired her to combine her Insurance Expertise with her Social Work Skills as a Medicare Specialist for Seniors. And that was the impetus for Senior Benefit Advantage.

Terry O’Shea

Terry is the Administrative Director of Senior Benefit Advantage. Before Senior Benefit Advantage, he was the Director of the International Data Center for a multi-national manufacturing company. Subsequently he was also a Vice President of Information Technology for Imperial Life and Laurentian Life Insurance Companies.

Michael Callahan


Denny Pike


Becky Pike